Enjoyed there service

Our family has been going to John and his crew for years and have always had top-notch customer service and fair pricing.

Great service! Great value! What an awesome experience! I am glad that J&K was recommended to me by a work colleague.

Really cool people got my car running again and for a decent price will definitely return again

The service was fast, efficient, and complete. The customer was treated as though I had been there for ever, when in fact this was my first visit. I would recommend J & K automotive to anyone who needs work completed in a conscientious customer oriented manner. Thank you.

The top place in Des Moines for service on your car

knowing nothing about cars, I need to be able to trust my mechanic. The employees at J & K have always been honest and very polite to me. Anything I need to have done is handled in a timely manner and done with integrity! I wouldn't take my car anywhere else!

J&K Automotive does good work at a fair price. Even squeezed me in at the last minute to help me get on the road for a trip.

Been using this shop for 6 years now. Always honest, fair, and timely. If you go to the big dealerships I promise it will cost you 100's-1,000's more!

Being new to the area and not knowing much about cars, I decided to take my car into J&K for some repairs based on their reviews. I am glad I did, as they charged me a very reasonable price and did not try to do anything to my car that didn't need to be done. I appreciate the prompt, professional service I received and will definitely continue to take my car to J&K.

Simply the best mechanic shop in Iowa. Been doing business with these folks for years and always get very good service and the job gets done right the first time, they are always very professional and respectful.

I am new customer and have used J & K Automotive twice in the last month for two different vehicles. I have been very satisfied with their recommendation of repairs and the work performed. Also everyone I have met so far is very friendly which is very important in recommending a company which I am doing so now.

I had a broken rear door handle on my van & was overdue for a oil change. Was done quicker than expected, door handle works great & van running like a top! Very friendly service, highly recommended!

Family members referred us to J & K. We are very pleased with their workmanship, friendly professionalism, and reasonable prices.

Fantastic, friendly environment. Will definitely come back for other services!

We have been using J&K for several years. They provide excellent service at a reasonable price.

The work was completed in a timely manner and professional attention to detail.

I've used J&K a couple of times and have had great experiences each time. Ed was great to work with and the whole shop is very friendly. Very knowledgeable and quick. Thank you guys!!

Great service, great & honest people. Work was done quickly.

One more time, same as every time. Great Service, Price and People.

I really appreciate the flexibility of J&K. I had some time this morning to get an oil change and Ed was willing enough to fit me in. With busy schedules accommodating customers is key. Really, really, nice customer service. Thanks

We started using J&K Automotive six years ago based on the recommendation of a friend. We have never stopped. John, Kim, Rick, Ed, and everybody there have great attitudes and are always honest. We really appreciate the level of value and service they provide. We highly recommend J&K Auto. Tom and Mary Kelly Johnston

Tires were ordered ahead for me based on J & K's records. I like being able to schedule service and have it happen on time as it was with the tire installation. The final price matched the estimate and was reasonable. I trust J&K with all our families auto repairs.

This was my first time at J & K, and after a tolling week of not knowing what is wrong with my car and which avenue to take to fix it, they helped me with every step of the way! They had excellent customer service and always made me feel at ease. I highly recommend them to anyone in the area! My car is back and runs good as new :)

Straight-forward and true to the follow up, they have a great turn around time.

Quality service, competitively priced. Honest and friendly!

Rare to find such great service and people willing to go above and beyond to help a customer! I have had my car serviced twice by J & K and was very impressed both times. Their waiting area is clean, the owners and staff are friendly and courteous, and prices are competitive. Customer service FAR exceeded my expectations today, and I'd recommend them to anyone!

Great service, great & honest people, competitive rates. What more can you ask for?

Great neighborhood auto repair place. Friendly staff. Certified, knowledgeable mechanics. Honest people. All you would want in an auto service and repair facility.

John the owner was there when I dropped off and picked up the car. The service was quick, seems to have been done well, and was fairly priced.We will definitely give them another try next time we need work on our cars.

I needed to get in quick for an oil change - they did that, and discovered a problem I already had suspected. Its nice to know you can trust their quality workmanship and integrity. Thanks so much!

I've been taking my vehicles to J&K since they opened having previously done business with John at another location. The service is top notch, competitively priced and while I try to schedule things in advance, they've been able to accommodate my vehicles service needs on short notice from time to time. The work is done in a professional manner and is competitively priced. I fine no reason to go elsewhere with by vehicle service needs.

We always get the repair fast and what is needed. Usually the same day. Can get a ride if needed.

We needed both vehicles serviced in one morning, and Rick had no problem getting our cars in, updated, and done in a short amount of time. Great effort!

Once again the service was fast and efficient. I was in need of a ride from work to pick up my vehicle and John showed up promptly to provide ride back to the repair shop.

In my 50 years of driving and living all over the country, this business is the one I would rate highest for automotive work. They have always given me an appointment in a timely manner and returned my car quickly. They are conscious of my budget constrains and I have never been taken advantage of (something not true of others I have gone to). They were recommended to me by a friend, I recommend them to all my friends. I trust them completely to provide quality service at the most reasonable price. I will not use another provider. An added benefit is that they are close to home.

Great people doing great work! I trust them to provide what is needed. Thanks for keeping my car running smoothly!

Folks at J & K are always friendly and most importantly I trust them.

J&K provided great service for a very reasonable price. They have a clean waiting room and the staff is very friendly.

Stopped in very close to closing time because my car was running awful. Ed checked it out with the scanner and it needed some work done, so he asked if I wanted to leave car tonight or bring back in the morning. Ed also spoke with my husband and told him what was going on with my car. So I left my car overnight with no appointment for morning and my car was repaired and ready to go by noon. I really appreciated the fact that Rick called me to let me know exactly what was going on with my car before the services were performed. Its nice to know that info and the approximate cost of the repairs, so that there is no big surprises when you go to pick up your vehicle. Rick and Ed also were very nice and gave my new puppy some treats. They may have made a new friend. Thank you for getting my car in without an appointment and finishing it up in such good time Susan Eller-Tomlinson

Above and beyond what would be expected. thank you

Great customer service. Great prices.

John has been working on my automobiles for 20 years - he and Kim are the best - you won't find better service.

A+

Called about a dead battery. Let me come in on very short notice. Replaced while I was there. Very helpful

My driver side window would not go up and temp was 7 degrees. I called & they got my vehicle in the same day & replaced part and a few hours later I had my vehicle back with a working window. Price was reasonable as well. A side note: I received a Christmas card from them this year, that's a personal touch that is missing from a lot of businesses these days.

Great team, doing a great job.

Two occasions I've used their service always excellent

Pleasantly surprised at the labor portion of the bill. Expected it to be more. The estimate was spot on with no surprises.

I feel very good about my experience. Ed and Rick provide me with 4 tires at a reasonable price. I will direct my friends to use their services

Quick and friendly service. I will return.

Soo....i got a quote from firestone on my front and rear brakes for 1300-1400 $$...my dad recommended j&k automotive..so i took mt tahoe in so they could check it out...in the end ...they charged me half the price!!...thanks to ed and the guys at j&k for their great service..and the coffee wasn't that bad either...i will be taking my business to them from now on...

These guys are great and I trust their work and knowledge. They are fast and very affordable. In my many years of car repairs, I am glad I finally found a place that has never let me down. I have recommended them to others.

Service was great. Work was done timely. Very trustworthy service dealer. Thanks.

The best automotive repair shop in the city if not the entire state of Iowa, and the only people I trust to work on my classic truck. J&K Automotive has the most professional and respectful people in the business.

I am new customer and have used J & K Automotive twice in the last month for two different vehicles. I have been very satisfied with their recommendation of repairs and the work performed. Also everyone I have met so far is very friendly which is very important in recommending a company which I am doing so now.

I had a broken rear door handle on my van & was overdue for a oil change. Was done quicker than expected, door handle works great & van running like a top! Very friendly service, highly recommended!

Awesome shop everyone very helpful

I showed up on a Wednesday afternoon to see if I could get a quick oil change. When I arrived all the bays were full. The nice man at the desk said he could get me in pretty quick and he did. From the time I showed up to the time I left was only about a half hour!! Service was great and the price was quite reasonable. No more quick lube shops for me!!

Great people - providing great service.

I have had a hard time finding a place that serves rvs they did do the work in a timely matter, since it rain a lot it took longer then usually would because they have to work on them out side . I will be taking it to them again to get some more work need. The people are very friendly and professional I have also gave there name to a couple of my camping family which has had the same problem

I trust the team at J&K Auto and they do good work!

We know that they will take care of our cars and do what is best for us. They take care of us not just our cars, if something can wait until the next visit and help spread out the cost they will give advice on what is best for us. We have been with John for 16 years.

Took my 08 Honda in after the dealership told me it needed a new oil pan and would cost over $600. I asked the J&K technician to see first if there was any way it could be fixed rather than completely replaced. There was, we went with that plan and I saved over $400. It's great to know they are not going to do unnecessary work just to make more money. Integrity is not as easily found as it used to be and it's great to know I can trust J&K to give us the best services at the best price.

Both vehicles were serviced this week and both received excellent service as always. We do not go anywhere else!

Great repair experience. No surprises. Called me with repair estimate. Repaired as promised. Very reasonably priced. Good professional people.

Always dependable and good service

I had a low tire and they were able to take care of me and fix my tire. The service and staff are first rate and very knowledgable and courteous.

It is a local business that makes the entire maintenance process manageable - from setting up a reservation for repair, to getting the work done.

Once again you did a great job working on one of our vehicles. Thank you for working so diligently in finding the part needed.

they figured out what part I needed. Got back to me quickly...I thought the charge was reasonable and now my problem is resolved.

I had a few minutes between appointments and stopped in to J & K to see if I could schedule an oil change. They got me in and out in less than 30 minutes. I will not take my cars anywhere else for service or repairs

Always friendly, always helpful. I did not have an appointment. They were able to fix the problem and have me on the road in no time.

An unknown problem was found after analysis of the original problem. They do a great job.

Believe it or not, I intended to send you a note regarding your service even before I received this review form. I am very satisfied with the services you provided today. It was fast and efficient. But the thing I like the most is that I trust all of you. I don't like to "badmouth" another business, but the following is true. I bought my first Hyundai in this area. When I decided to trade, I felt I was not treated the way a customer should be--being older and a woman, were definitely disadvantages. I finally went to Iowa City to buy my present Hyundai. I get great service there, but obviously it is not convenient to drive there for oil changes, etc. When I wanted to schedule an oil change this time, I called the service department at the local Hyundai dealer and had to leave a message. That was on Tuesday and I still have not received a return call. When I tried calling again, I kept getting a message that they were currently experiencing a large volume of calls and to please "hold." After quite awhile, I finally hung up. This is Thursday, and I still haven't had a return call. So needless to say, I am extremely happy with your prompt and efficient, friendly service--and I trust you!! Sincerely - Mary Kay France

great job, reasonably priced

John, Kim, and the guys always take great care of my vehicles.

The office was very friendly understud what my situation was.

As always, friendly, efficient and professional!

Everything was top notch and as promised.

Great people and great service.

Great people and great service.

Great people and great service.

Just a quick in and out to replace a broken windshield wiper so I was ready for the sleet / snow coming in this afternoon. Could not have been any smoother. Thanks guys.

Parts that had been replaced before where leaking again they replaced the parts at no charge. They always get to my vehicles the same day that I drop it off.

Great job finding the cause of the noise in my car and fixing it! Thank you!

Thanks for serving my Buick today. It is always nice to see your staff. Sam

I have been coming to J and K for all of my automotive repairs for several years. I don't trust anyone as much as I do John, Kim and the rest of the crew. Always prompt, polite and willing to make special arrangements when I have an emergency.

Thanks for taking excellent care of me and my care. Good to have people that you can trust!

John and his guys did a great job and were more than helpful in answering questions. We use them for most of our automotive needs and have recommended them to others.

John and the team did a great job determining the starting issue and they got it done in time for our quick trip out of town.

Kim and John got my car in at a very convenient time for me so that it could be serviced before I left on a trip. John did a complete lube oil and filter service as well as checking all of my fluids etc. not to mention that they lended me a car so that I could make my appointments while they serviced my car. They are extremely reasonable and I would highly recommend their service to anyone! Did I mention how honest they are? Being a single woman, that is very important to me.

Always reliable and professional work! Have never found any shop with the superb service and cost to ever be better than J &K! My family and I will continue to be loyal customers!

I became stranded due to my car not starting. Called the shop and they sent a tow truck from Perry's to pick my car up. After sitting for 1 1/2 hours waiting for tow truck and then the driver yelling me he only take car to shop, no rides (which J&K were not responsible for the tow trucks extended amount of time it took him to get there). I assumed that since it was later in the day by that time, they wouldn't even have time to look at my car. But obviously, Once my car arrived at shop, they must have got right on the problem. It seemed like no time (3 Margaritas later...lol) Kim called me to let me K of car was finished. And even better news was that it wasn't a major or expensive fix as I was anticipating. Thank you guys for fitting my car in and making it possible to drive to KC today to pick Gregg up at airport, and especially saving me from having to drive Gregg's car to KC. Other than the towing issue, my experience was above and beyond the norm! Thanks Again John and Kim and guys.

I recently scheduled an oil change and was able to get the date and time I needed. The oil change was completed in a timely manner. In addition it was discovered that I needed two new tires, a coolant flush and a fuel injection system flush. All of these services were performed and I was able to pick up the vehicle when I needed it.

John, Rick and the team continually do an excellent job of getting the job done for the right price. They don't play games and they are very responsive to calls and any other questions you may have. Highly recommended and I will go back time and again.

I highly recommend J&K for your auto service needs based on: Trustworthy Loyal Professional

Thanks for the good service today while doing my oil change. Always happy with you

Very good quality for a vey good price for fixing my old Bonneville

Very good quality for a vey good price for fixing my old Bonneville